Set up a site visit
Tell Jacob what is going on with your septic, your yard or your lot. He walks the property, gives you a firm price and a straight recommendation, and the visit costs nothing.
Call
Fastest way to reach Jacob, and the right way for anything urgent like a backup or standing sewage.
(863) 514-2176Text
Send photos of the problem with your address. Texts usually get answered within a few minutes during working hours, and photos of a wet yard or an open tank speed up every diagnosis.
Text (863) 514-2176Good for parcel numbers, survey PDFs, builder plans and anything else with attachments.
jacob@floridass.comWhat happens when you reach out
You talk to Jacob directly. Describe the symptom or the project, and he will usually tell you on the phone roughly what you are dealing with and whether it needs a visit at all. Honest phone advice has talked plenty of callers out of paying for work they did not need.
If it needs eyes on it, you pick a time and he shows up inside the window. The visit ends with a firm written price, not a range that grows later. Reviews on Google mention this exact pattern over and over: kept in touch, here when promised, did what he said.
Not sure which service you need? Start with the services page or just describe the problem; figuring out what a wet yard or a slow drain actually means is the first part of the job. You can also browse finished work to see what the standard looks like.
Hours
Monday to Saturday · 9:00am to 5:00pm
Sunday · 8:00am to 6:00pm
Active backups get priority. Call even if it is outside the window.
Based in Lakeland, on the road all over Polk
Home base is Lakeland, zip 33803, and the working radius is about fifty miles: all of Polk County and the eastern edge of Hillsborough, including Winter Haven, Bartow, Plant City and everywhere between. See the full service area list if you are on the edge of the map, or just ask. If the truck can reach it, the answer is probably yes.